Privacy Policy

1. Introduction

ImpartialInfoExchange ("we," "our," or "us") is dedicated to upholding your privacy. This Privacy Policy details how your data is gathered, employed, shared, and secured when you access our website impartialinfoexchange.sbs or utilise our yacht rental services.

With the usage of our services, you are agreeing to the data usage described in this document. This policy adheres to relevant privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Data Collection

2.1 Personally Identifiable Information

We collect personal details that you willingly furnish when you:

• Schedule a yacht rental
• Reach out to us through our website or phone
• Sign up for our newsletter
• Complete any forms on our website
• Engage in surveys or offers

This data may encompass:

• Name and communication details (email, phone, and address)
• Payment details (securely managed by third-party providers)
• Rental preferences and specifications
• Contact details for emergencies
• Food restrictions or health information (when provided)

2.2 Information Collected Automatically

Upon visiting our site, we automatically collect specific data regarding your device and how you interact with our site:

• IP address and geographical details
• Web browser type and version
• Visited pages and time spent on our site
• Source websites
• Device specifications (type, screen resolution, etc.)

2.3 Cookies and Similar Technologies

To augment your experience on our website, we employ cookies and similar tracking technologies. These facilitate us to:

• Retain your settings
• Review website usage and performance
• Deliver tailored content
• Enhance our offerings

Your preferences for cookies can be managed via your web browser settings or our cookie consent notice.

3. Utilisation of Your Data

The collection of data is used for:

• Provision of Services: To offer yacht rental services, process reservations, and communicate regarding your bookings
• Support for Customers: To address inquiries and provide support
• Transaction Processing: To manage payments and invoicing
• Safety and Security: To guarantee safe operations and safeguard against fraudulent activities
• Marketing: To deliver promotional content and updates with your agreement
• Website Enhancement: To analyze how the site is used and to augment site operation
• Fulfilling Legal Obligations: To adhere to applicable legal and regulatory demands

4. Disclosure and Sharing Information

Your personal information is neither sold, exchanged, nor rented out to any third parties. It may be shared in certain situations as follows:

4.1 Third-Party Service Providers

Information might be divulged to trustworthy third parties who facilitate us in various services such as payment processing, website hosting and upkeep, email campaigns, and customer service.

4.2 Legal Obligations

Your data might be revealed if the law mandates it or in response to legal proceedings, court demands, emergencies, or inquiries into potential malfeasance or illicit doings.

4.3 Corporate Transactions

If the company undergoes a merger, acquisition, or asset sale, your data could be transferred as a component of that business change.

5. Security of Data

We establish suitable safeguards such as encryption, secure servers, access management, continual evaluations, and staff education to protect against unauthorized entry, change, exposure, or damage to your personal data.

Nonetheless, no internet transmission or electronic storage method is infallibly secure. We cannot assure absolute protection of your information.

6. Retention of Data

Your personal information is maintained only as long as is necessary for the aims for which it was gathered or as mandated by law. Typically, storage durations are as follows:

• Rental reservations: 7 years (for tax/legal reasons)
• Marketing communications: until you opt out or request deletion
• Site analytics: 26 months
• Customer service interactions: 3 years following the final correspondence

7. Your Rights and Options

You are entitled to request access to, modify, delete (as per legal constraints), transfer, and opt out of marketing or manage cookies. To exercise these rights, please make contact using the details provided below.

8. External Services

8.1 Google Analytics

Google Analytics is utilized to assess the website’s performance. It can be opted out via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site may feature links to social media which operate under their individual privacy policies.

8.3 Payment Processors

Transactions are handled securely by PCI DSS-compliant third-party services.

9. International Transfer of Data

Your data might be processed and transferred outside of Spain, where we implement safeguards in line with applicable privacy legislation.

10. Protection of Minors

Our offerings do not target individuals below the age of 13, and we do not intentionally gather their data. If you are aware of a minor who has provided data, please get in touch with us immediately.

11. Amendments to this Privacy Policy

We may update this Privacy Policy to better reflect changes in our practices or legal necessities. We will inform you through an updated posting on our site, an email to registered users or by displaying a notice on our website. Your continued use after the notice constitutes your acceptance of such changes.

12. Getting in touch

For queries about this Privacy Policy or our information practices, please get in touch:

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent policies. Changes to cookie/tracking preferences can be adjusted anytime via our cookie settings panel.